Archive: Jan 2018

Built With: A Warm Welcome

Joe Garner is the latest workplace expert to join our contracts manager family and brings over 21 years of experience to the team.

We sat down with Joe to find out a bit more about his past experience and find out how he is finding BW so far…

Quick overview about your background?

My dad was a builder so I have been on sites since I was about 12, it is in my blood. I started off with a law degree but ended up doing a conversion course and taking my RICS exams. I have worked in construction ever since.

What types of projects have you worked on previously?

I worked on a variety of projects over my time, everything from Chiltern Firehouse to £57M apartments in Hyde Park. However, the main focus of my work was sub £1M office fit outs, I did many of these.

What were the main challenges you found when working on sub £1M projects and how did you overcome them? 

Time management is a huge challenge as you are often working on more than one project at any given time. You need to ensure you understand your client’s needs and can provide a high quality service at all times.

Programme management is also a challenge. You need to make sure all your ducks are in a row before you start as you don’t have time for changes. Securing high quality supply chain is key to this. I overcame this challenge by offering repeat work.

Finally, working in occupied buildings is always a challenge. No matter what sized project you are working on.

What would be your advice for minimising disruption when working in occupied buildings?

Communication is key. You need to ensure that all stakeholders are fully aware of what is going on in terms of noisy works, deliveries and general construction.

It is also important that you understand your client’s business needs, important dates and times, key meetings and sensitive areas so you can manage this in terms of programming and the work in sequence.

How does BW differ to your past companies? 

The office is a lot nicer than anywhere I have worked before.

Also the level of support in terms of bids and bid design. Smaller works don’t always have the same level of focus in this area so it is a refreshing change.

Finally, the level of support in terms of training. I have only been here two weeks and I am already signed up to a learning and development course. It is very refreshing to see that level of investment in staff.


If you have any questions, or a project you would like Joe’s advice on, please get in touch: Joe Garner,

Built With: A personal touch

We chose ‘Built With’ as a positive statement to add depth to the BW brand. It is flexible for use in many different ways, both subtle and some more direct.

We are always looking for ways to develop and push the brand and challenge our workplace experts to do the same.

One of our sites has made a poster with the site team’s tea preferences. A very personal way to showcase the brand.

They have also added personal touches throughout the office. Take a look…


2017 full year summary

Thank you to everyone that has supported BW in what has been a record year.

Here’s a brief summary of some of our achievements this year, and also some statistics that we keep an eye on to determine the shape of the year ahead.

We enter 2018 with a little caution, but anecdotal evidence and the statistics hint towards another good year.

Fit-out firm BW sets out growth plans

BW sizing up bigger jobs and overseas alliances as it aims to push income to a ‘comfortable’ £250m

London fit-out and refurbishment specialist BW: Workplace Experts says it is hoping to hit the £250m turnover mark in a couple of years’ time as the firm looks to cash in on the capital’s booming interiors market.

Based at Old Bailey, close to the criminal court of the same name and next door to Paternoster Square in the shadow of St Paul’s Cathedral, around half of the firm’s business is for projects which are below £3m.

But BW says it is increasingly being asked to compete against larger rivals such as ISG and Morgan Sindall-owned Overbury for bigger jobs.

Its sales and marketing director Anthony Brown said: “On the very large projects, above £10m or so, consultants in the industry perceive that they would like more choice and so they’re pushing us very enthusiastically to be that choice.”

Its roll call of larger schemes is growing, with the firm currently working on four jobs worth above £20m – two of which are for occupiers at developer Argent’s King’s Cross scheme – and it is expecting to start on site fitting out the English National Ballet’s new home at Ballymore’s City Island scheme in Canning Town, east London, by the summer.

It has also landed a spot on HM Revenue & Customs’ fit-out framework, as the taxman consolidates its estate into 13 regional centres including two in London and the South-east at Stratford and Croydon – with the office in the south London borough at One Ruskin Square, built by Lendlease, the first to open last September under its new strategy.

Founded by former Royal Marine Mark Richards and Craig Foster, who started out as a QS back in the early 1980s, BW emerged in 2000 after the pair left fit-out firm Bellwater. In summer 2017 Richards and Foster sold the business to its management, stepping down as directors – although they retain a minority 40% stake.

The deal gives the firm’s chief executive Steve Elliott and four directors – finance director Andrew Bradley, customer experience director Rob Frank, pre-construction director Colin Ogden and sales and marketing director Anthony Brown – a majority shareholding of 60%.

Elliott said there had always been “a very informal agreement” for the directors to acquire the business and it “got to the point where they [Foster and Richards] wanted to exit”, adding that it was a “golden opportunity” to own and develop the firm.

This includes hiking revenue from an expected £150m last year by another £100m by 2020. Its financial year closed at the end of last month and is expected to see it post a pre-tax profit of £4m when its results are published later this spring.

“We don’t have the demands of a public company or hedge fund that force you to do things that go against your values. We could grow the business to £300m or £400m but that’s not where we want to be. We’re comfortable at a quarter of a billion,” added Elliott, who spent nearly a quarter of a century at Morgan Sindall.

In its most recent published full year results, the 200-strong firm posted a £100m turnover and £2m pre-tax profit for the 15 months ending December 2016.

But Brown said it wants more and added: “We’re keen to build the business to a size where we can roll with whatever’s going on in the industry.

“If the market tails off a bit over the next few years, we can still afford to keep the company sustainable, keep the people we’ve recruited, and if we take a little less profit we take a little less profit. We haven’t got the City breathing down our neck.”

The firm, which specialises in office and higher education fit-outs, says it has no plans to break out of its London and South-east stronghold into other parts of the UK.

Instead, the firm is looking overseas to borrow ideas and increase business, announcing last August that it had linked up with US turnkey construction company HITT for a global alliance.

BW had already struck a similar deal with Australian fit-out firm Shape the year before. Elliott said the aim of the alliances is to share clients, as well as innovation and development and to develop employees.


Louise Dransfield,