Our aim is to deliver every project defect free at practical completion…
It isn’t an airy target, but a combination of hundreds of micro-changes happening at BW to adopt and share best practice.
One micro-change we have recently implemented is Defect Free tours. This gives our workplace experts a chance to collaborate and brainstorm ideas which we can use to improve the quality of sites and internal processes. We have had great success with these tours over the last few months and truly believe they will help us achieve our target of 100% DF@PC by 2018.
We’re not quite Defect Free yet, but we’re getting closer!
We had a lot of fun on our last Defect Free tour earlier this month and have already implemented one of the suggestions to improve our site presence.